We ensure customer satisfaction by providing a single source starting from implementation, project consultation, to post-sales support. HitekNOFAL has established a fully-fledged service department manned with high caliber engineers and technicians. Our ISO-based value-added services include initial technical consultation, site survey, solution design, project management, procedure auditing, installation & weekly progress reports, testing & commissioning, and delivery of complete documentation.
In addition to the aforementioned, we carry out key field activities, notably fiber optic splicing, SM/MM fiber optic attenuation measurement using OTDR, fiber optic network monitoring, and NDT/RVI testing.
Our comprehensive portfolio of services and support programs, in addition to our long field experience, has contributed to our recognition as a market leader and identified us as the epitome of field service optimization.